- You can sign up for an ENGENE MEMBERSHIP (""Membership"") year-around.
- A Weverse Account holder may sign up for and purchase one membership per ID.
- You must use the identical account for Weverse and Weverse Shop in order to receive your Membership benefits.
- The ENGENE MEMBERSHIP KIT can be purchased separately on the ""ENGENE MEMBERSHIP KIT"" product page on Weverse Shop.
- The Membership Kit can only be purchased through the Weverse Shop (GLOBAL, USA or JAPAN) you have purchased your membership from.
- If you cancel (refund) the payment after renewing your membership, the remaining period for your existing membership will not be recovered.
- As more countries/regions are experiencing shipping delays and imposing shipping restrictions due to COVID-19, shipping to the country/region you selected may be unavailable. Please check the announcement on shipping delay and restriction. We will do our best to resume shipping as soon as possible.
- Product Name
- ENGENE MEMBERSHIP
- Producer or supplier
- WEVERSE COMPANY, Inc.
- Terms and recommended usage period
- A Weverse Account holder may sign up for and purchase one membership per ID. You must use the identical account for Weverse and Weverse Shop in order to receive your Membership benefits.
- Product delivery method
- Minimum system requirements or required software
- Not Applicable
- Effects of subscription withdrawal, or contract cancellation or termination
- If you cancel(refund) the payment for your Membership, you will no longer be able to take advantage of Membership benefits.
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- Shipping of membership kits to some countries may not be available, even when you join the official membership. Unavailable countries (8 countries): Lebanon, Mali, Myanmar, Afghanistan, Ukraine, Iraq, Iran, Democratic Republic of the Congo.
About Return and Exchange
- Refunds can be issued within seven days of purchase on [My > My Orders]. However, refunds cannot be issued if any part of the Membership benefits have been claimed, such as:
- ※ Accessing the Membership-only posts on Weverse
- ※ Purchasing members-only products such as the Membership Kit
- ※ Participating in ticket reservations or events reserved for members