BTS 10th Anniversary Commemorative Medal (2nd, Silver)
Weverse Shop Cash $1.80
- Scheduled Shipping Start Date
Scheduled Delivery Date is subject to product and logistics issues and may face delays.If the schedule is changed, customers will be notified individually.
- Purchase Notice
- You can buy up to 1 for each option.
- Depending on the insurance policy for the medals, the shipping fee will be different for each item.
Country/region · Shipping fee
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- Product Name
- BTS 10th Anniversary Commemorative Medal (2nd, Silver)
- MEDAL, WARRANTY, CASE
- Country of manufacture
- Year and month of manufacture
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Precautions for handling
- Due to the nature of the material, the medal may discolor or develop red sports caused by air, moisture, and temperature change. Do not take out the medal from the case, and keep it airtight. The transparent acrylic case is made by injection molding, and the case has lines on the side, caused by the molding process. Parts that are clipped from injection are not product defects. (* The quality of anniversary medals is guaranteed through visual inspection.) Due to their nature, gold and silver products are vulnerable to moisture and light. They may discolor due to moisture, humidity, sweat, sunlight, and temperature change. Please avoid opening the case or touching it with your hand, and keep the medals in a dried space, away from sunlight and moisture.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company : KOMSCO 2. Representative : BAN JANG SIK 3. Contact (customer service) : 1577-4321 4. Location : 80-67 Gwahak-ro, Yuseong-gu, Deajeon, Republic of Korea 5. Business registration number: 314-82-00583 6. Mail order business registration number: 2002-DaejeonYuseong-00027
- Refund/exchange are only available for products that are not opened. If the product is damaged, broken, discolored, or scratched, a refund or an exchange will not be available. (* The protective film must stay attached to the medal to be considered not opened.)
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- The customer must request a return/exchange within seven days from the date of receiving the product.
- In cases where the product does not match the indicated/advertised content or is not performed according to the contract, withdrawal of the offer is possible within three months after receiving the product.
- (However, in the case of a change of mind, only returns are possible. Exchanges will not be allowed.)
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- Refunds & exchanges in each product category may be restricted for the following cases:
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.