Season’s Greetings: From HANK & ROSÉ To You 
Weverse Shop Cash $0.35
- Scheduled Shipping Start Date
Scheduled Delivery Date is subject to product and logistics issues and may face delays.If the schedule is changed, customers will be notified individually.
- Purchase Notice
- You can buy up to 4.
- (Weverse Shop GLOBAL) Special Gift Details 🎁 : Buy Season’s Greetings: From HANK & ROSÉ To You  and get 1 unreleased exclusive photo + 1 paper frame + 1 photocard.(Fri. November 3, 2023, 4:00 PM - Tue. December 5, 2023, 11:59 PM (KST))
- Season’s Greetings: From HANK & ROSÉ To You 
- The outbox is used to protect the actual product. Please note that we do not offer exchange or refund due to damages that may occur during the delivery.
- Product size may differ by 10 to 30mm due to different measurements.
- Please note the color tone of the product image may be different from that of the actual product.
Country/region · Shipping fee
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- Product Name
- Season’s Greetings: From HANK & ROSÉ To You 
- Box Sleeve + Package Box Photobook (133p) H&R Magazine: Christmas Edition (8p) Desk Calendar (1ea/2023.12~2024.12) Random Photocard (2 of 8) Random Fortune Cookie Card (1 of 7) Mini Note (40p) Wrapping Paper (2ea) Random Polaroid (2 of 5) Christmas Tree Paper Stand (1ea/3piece) Random Selfie Photocard (1 of 4) Christmas Postcard Set (3ea) Random Tag Video (1 of 2)
- See product details
- YG PLUS
- Country of manufacture
- Information that confirms that the product has been certified or permitted by law
- Not Applicable
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Telephone number for consumer consultation
- Weverse Shop Customer Center : 1544-0790
- Returns & Exchanges
- My -> My Orders -> Order Details -> request return/exchange
- Please refer to the FAQ for more details
- Return & Exchange Period
- The customer must request a return/exchange within seven days from the date of receiving the product.
- In cases where the product does not match the indicated/advertised content or is not performed according to the contract, withdrawal of the offer is possible within three months after receiving the product.
- (However, in the case of a change of mind, only returns are possible. Exchanges will not be allowed.)
- Return & Exchange Fees
- If the customer wishes to return the product due to a change of mind, the customer bears the shipping costs.
- In the case of defective products, product mismatches, or returns due to delivery issues, the seller covers the shipping costs.
- Notes for Refunds & Exchanges
- Refunds & exchanges may be restricted in the following cases.
- Where the product is destroyed or damaged due to a cause attributable to the customer (except in cases where the package is opened for checking the content);
- Where the product's value has substantially decreased due to the customer's total or partial use or consumption (including the redeeming of digital codes);
- Where the value of the product has substantially decreased due to the elapse of time, making resale difficult or impossible;
- Where the package of copyable products has been destroyed (where the packaging of copyable products including albums, books, video publications, photocards, postcards, and posters is opened);
- Where making of the made-to-order product has already proceeded (where irreparable damage to the seller is foreseen, and the seller has obtained written consent acknowledging that the right of withdrawal cannot be exercised due to such foreseen damage);
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling, or the product is returned with some components missing;
- Refunds & exchanges in each product category may be restricted for the following cases:
- Clothing, bags, shoes, fashion accessories
- Where the product's value has substantially decreased due to washing, stains on the product, odor from fragrance or deodorant, signs of use, etc.
- Albums, books, video publications
- Where the copyable product's packaging has been opened;
- Where some components of the product have been used, lost, or are not resalable due to damage/failure/contamination caused by mishandling;
- Where the product is returned with some components missing;
- Exchange is only possible for the same product and the same options in the case of defective products. In other cases, you must return the defective product and make a new purchase.
- Even if an exchange request is made, if the seller does not have the stock for the item to be exchanged, the exchange is not possible. In this case, the order for the relevant product will be canceled, and a refund will be processed to the payment method used for the purchase.
- Compensation for Consumer Damages and Refund Delays:
- Matters related to returns, exchanges, after-sales service, refunds, quality guarantees, and compensation for damages due to defective products are handled in accordance with the Consumer Dispute Resolution Criteria set by the Korea Fair Trade Commission.
- Conditions and procedures for refund and compensation for delay are processed in accordance with the Act on the Consumer Protection in Electronic Commerce of South Korea.
- For international customers
- Some regulations may apply only to South Korean customers. For detailed information for international customers, please check the FAQ or contact Customer Support.