Ball Cap
$39.01
- Purchase Notice
- You can buy up to 5.
- As the merch is produced in limited quantity, only return will be available for a damaged merch when there are not enough merch to exchange with.
Description
Shipping
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Information
- Product Name
- Ball Cap
- Product material
- Cotton 100%
- Size (cm)
- See product details
- Contents
- 1EA
- Manufacturer
- HYBE
- Country of manufacture
- KOREA
- Instructions for care and handling
- *Please refer to the care label by the Quality Management Promotion Act when washing. 1. Wash the garment with lukewarm water and use neutral detergent, as synthetic detergents may damage or bleach the clothing. 2. When it comes to printed-clothing, please refrain from washing in hot water. Thin fabric may be damaged due to other laundry items. 3. The color can rub off on other clothing, so wash it separately with water. 4. If polluted or soaked in sweats, wash it immediately. 5. Never use chloride based bleaching agent. 6. Do not soak it in water for more than 10 minutes, and do not rub or wring out the clothing. 7. Please note that bleach, contamination, and other deterioration of the product such as contraction caused by mishandling of the product cannot be the cause for indemnity. 8. You cannot be compensated for the damaged product if you do not wash the product according to the care label. 9. The product can contract when dried with high heat or heated air due to the nature of the fabric, so please do not use mechanical drying and dry it naturally. 10. Cotton products may fade in color after washing. 11. Metallic parts may rust when washed in water. 12. There may be loose thread between seams. Please note that this is not a product defect. We monitor and examine products before packing, but as products are mass-produced, we cannot guarantee that all products are ideally perfect. In this case, it is recommended to remove the bits of thread with scissors before wearing them, and the product will be properly ready for wearing. 13. There may be creases based on the material of the product. Also, creases may fold when packaging.
- Quality assurance standards
- In accordance with relevant laws and the criteria for the settlement of consumer disputes
- Product support manager and phone number
- Weverse Shop Customer Center : 1544-0790
- Mail Order Business Information
- 1. Company: WEVERSE COMPANY Inc. 2. Representative: JOON WON CHOI 3. Contact (customer service): 1544-0790 4. Location: C, 6F, Pangyo Tech-one tower, 131, Bundangnaegok-ro, Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea 5. Business registration number: 716-87-01158 6. Mail order business registration number: 2022-SeongnamBundangA-0557
About Return and Exchange
- Return & Exchange Request
- You can request return or exchange by going to My > My Orders > Order Details OR by checking our FAQ.
- Return & Exchange Period
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product.)
- Return & Exchange Cost
- If the customer wants to return the product(s) due to a change of mind, the customer is responsible for and must pay the shipping fee to send the product(s) back for return.
- In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned.
- Refund Conditions
- We reserve the right to deny returns due to a change of mind or in case of opened product(s).
- We reserve the right to deny returns if the value of product(s) is deemed to be depreciated due to any trace of product usage, removal or label or tags, or disposal of product box or wrapping.
- You can exchange your order only with the identical merch with identical options. If not, you must re-order after returning your order.
- We cannot exchange your order even when you apply for it when the seller does not have stocks. If you apply for an exchange when the seller does not have stocks, we cancel your order and make a refund by the payment method you chose when placing an order.
- Compensation for Consumer Damages and Refund Delays
- Return & exchange requests must be made within 7 days of receiving the order.
- If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order.
- (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product. As for door-to-door delivery via DHL, a claim can be filed within 30 days after the order has been shipped out. Please note that after 30 days as mentioned above, you may not be able to file a claim.)
- For international customers
- Some of the policy above are only applicable to customers in South Korea. For international customers, please check FAQ to find more details about return and exchange policy for international orders.